Domestic Abuse Safety Volunteer

Main Aims of the Role

To assist the Domestic Abuse Safety Advisor (DASA) team with admin support to ensure the smooth running of a busy victim/survivor safety service.

You will provide information and signposting in order to assist victims/survivors and to access services designed to empower them and to increase their own safety.

A good opportunity to gain experience and understanding of the effects of Domestic Abuse on victims, children and families.

Responsible to: Domestic Abuse Service Manager
Hours: 10-15 hours per month
Base: Ashurst, New Forest

Key Responsibilities

To support the DASA by carrying out admin tasks and provide information about our perpetrator programmes to victims/survivors

To keep up to date with relevant support services and agencies to appropriately signpost victims/survivors

To participate in creating and updating information packs and send these to victims/survivors accessing the service

To support with the development of victim/survivor service

Following appropriate training and after gaining experience within the role there is the opportunity to progress to direct support with victims/survivors and feedback to DASA’s

What The Role Requires

Motivated, resourceful, reliable and empathetic towards victims/survivors of domestic abuse.

Attendance on our volunteer training prior to beginning any volunteering

Good interpersonal skills alongside a friendly approachable manner

Have a good working knowledge of Microsoft Word, Excel and Outlook and be confident using computers

Pleasant, calm, and confident telephone manner

Able and willing to work as part of a team and be able to work independently