Pathways Services Manager vacancy
Join a national leader in domestic abuse prevention to make a real difference.
Hampton Trust is at the forefront of innovation in domestic abuse and criminal justice. As a nationally recognised charity, we are proud to influence policy and practice across the UK, championing trauma-informed, rehabilitative interventions that address the root causes of harmful behaviours. Our work focuses on individuals facing multiple disadvantages, supporting them to rebuild their lives and break cycles of abuse and offending.
- Job title: Pathways Service Manager
- Working hours: 37.5 Hours per week
- Salary: £35,649 to £45,675 per annum (Band Level 4)
- Base: Head Office, Ashurst, Southampton (minimum 3 days per week)
- Contract: Permanent
Hampton Trust is a leading provider of innovative interventions, training, and education designed to break the cycle of abuse. Through a trauma-informed approach, we prioritise the safety of victims and survivors while holding individuals who use harmful behaviours to account. Our work spans voluntary referrals and mandated interventions within the criminal justice system, creating pathways to safer futures and lasting change.
About the role
This is a role for someone who enjoys variety, thrives in an ever-changing environment and sees challenge as an opportunity rather than an obstacle. While the pace can be demanding and interruptions are often unpredictable, the work is meaningful, impactful and offers the chance to make a genuine difference every day.
Key Responsibilities
Working within a supportive and highly collaborative team, you will lead delivery of Pathways to Change interventions across Hampshire, Isle of Wight, Southampton and Portsmouth. From developing partnerships and managing performance to supporting practitioners and driving service improvement, you’ll enjoy a varied and meaningful role where your leadership can have a direct and lasting impact. Alongside applying your existing management expertise, you’ll have the opportunity to grow professionally and help shape the future of an innovative and evolving service. Main responsibilities include:
- Service Delivery – Lead and monitor performance against contractual key performance indicators.
- Management – Manage a team of practitioners and administrative staff to deliver services.
- Leadership – Contribute to reflective practice and workforce development.
- External stakeholders– Engagement with key stakeholders in service delivery
- Quality Assurance – Maintain Respect Accreditation and champion trauma-informed quality standards.
- Safeguarding – Oversee all safeguarding issues ensuring safe practice.
What we’re looking for:
- Minimum 2 years’ experience line managing staff.
- Minimum 2 years’ experience of project management
- Minimum 2 years’ experience providing support to those affected by domestic abuse or individuals using harmful behaviours
- Experience producing accurate reports, records and performance data
- Strong experience representing an organisation in professional forums
- Ability to build partnerships and influence stakeholders.
- Excellent organisational and communication skills.
Why this role is exciting:
- Professional growth: Opportunities for professional development and strategic impact
- Direct influence: Be part of a respected organization driving systemic change.
- Impactful work: Collaborate with passionate professionals, opportunities for professional development and strategic impact
Ready to Make a Difference?
Apply today and join a dynamic team tackling the root causes of domestic abuse nationally. Help us deliver impactful interventions and support families facing challenging circumstances. Please download the Job Description and Person Specification for further details. We encourage growth and self-awareness within this post.
Rewards and Benefits of working for Hampton Trust
We are committed to the development of our staff and there are plenty of opportunities for growth at Hampton Trust, our roles range from a Band 7 (entry level) to Band 1 (Chief Executive) and we offer continuous training to support you in your development.
Benefits:
- Contribution pension scheme – NEST with 3% company contribution
- Free onsite parking at the HT office
- 25 days annual leave – increasing by 3 days after 3 years and an additional 2 days after 5 years
- 8 Bank Holidays
- 3 additional days leave between Christmas and New Year
- Additional leave for your birthday
- £150 tax-free birthday wellness gift
- Ongoing training and development
- Free flu jabs
- Access to free clinical supervision sessions
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
Should you wish to discuss this role before application contact: Emma Hazan at [email protected]
Closing Date and Interviews:
- Closing date for applications: This post will remain open until the vacancy has been filled.
- Interview: Ashurst, New Forest – Interviews will be ongoing until this post has been filled.
All successful applicants will be invited to a first-round in-person interview at our office in Ashurst, New Forest. Candidates who progress beyond this stage will then be required to attend a second-round interview at our office in Ashurst.
Please note:
- We reserve the right to close this vacancy earlier than advertised should we receive a sufficient number of applications. We may also extend the closing date if required to ensure a fair and thorough recruitment process. To avoid disappointment, we encourage early applications.
- Due to the high volume of applications we receive, we are unable to acknowledge each application individually.
- If you have not heard from us within 48 hours after the closing date, please assume that your application has been unsuccessful.
- All posts and start dates are subject to Enhanced DBS checks, background & satisfactory references
Next steps
Please complete our online application form by clicking the ‘apply now’ button at the bottom of this page.
All applicants are kindly asked to complete the application form in full. You may attach an additional information sheet only if you need to provide further work history relating to Domestic Abuse.
Please note that:
- CVs and cover letters will not be accepted
- AI Content – We kindly ask applicants to ensure that all written statements within the application are created in their own words. While we recognise that AI tools can support writing, we strongly prefer statements that genuinely reflect your personal experience, skills, and perspective. Submissions that rely heavily on AI‑generated content may not fully demonstrate your suitability for the role.
Once completed, please submit your application.
Hampton Trust is committed to improving and finding ways of creating a more diverse workforce, and we welcome applications from all sections of the community.
